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The Full Story

I am a Senior Technical Writer with over 25 years of experience including writing and proofing application design documents, resumes, case studies, RFPs, company articles and end user manuals.    An innate ability to put people at ease has allowed me to extract crucial information from SMEs, architects, testers and end users, technical and non-technical team members and many other stakeholders to ensure all documentation is complete, on time and user friendly.   The goal is always to achieve customer satisfaction and, hopefully, dazzle them with an unexpected product.  Working and leading many different groups, including locally and globally, has allowed me to hone my collaboration and team building skills, encourage and assist people achieve some of their lofty life goals and allowed me to be a continuous and lifelong learner.  THAT makes me happy.    


  • MS Office Proficient including Teams

  • User Acceptance Testing

  • Interviewing and Researching

  • UX Design

  • SharePoint

  • Visio

  • Oracle

  • Infomapping/FS Pro

  • salesforce CRM

  • Disaster Recovery Team

  • Process Improvement

  • Mentor and Team Lead

  • Quality Control

  • Virtual and Global Team Experience

  • Brainshark

  • Learning Management System (LMS)

  • Greenshot and Snagit

Cat or Dog?

Animal lover, but I have to go with dog.  

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