Testimonials
"Susy is a highly skilled Technical Writer with strong analytical skills. Her ideas and input add great value to the documentation process."
Karen Sperfslage
Senior Professional Technical Writer
DXC Technology
"Susy is the consummate professional. She has the unique ability to work with and communicate with colleagues to help find solutions and organize that information into written form."
Mark Gallagher
Vice President
National Transportation Risk Placement Services, Inc.
"I was fortunate to get to work with Susy for 20 years. She is a very dedicated employee. Her organization skills were as good as I have ever worked with and she is very detailed in her work. She is a caring person who is always willing to take the extra step to help others. Her personality made it a joy to go to work!"
Karla Barnes
IT System Administration
Tata Consultancy Services (TCS)
"Susy's ability to work well with disparate personalities serves her well. Providing the customer what they want vs what they ask for takes a good understanding of people to draw details out. Susy is able to do this well in addition to being a skilled writer of technical documentation."
Scott Swantz
Project Manager
Pearson
"Having worked with Susy for many years, I heavily relied on her technical documents to facilitate my systems analysis work. I would frequently study her instructional guides to learn new processes and to understand the current state of existing systems. She has an amazing ability to anticipate reader questions and cover scenarios that are critical to the effectiveness of what is being communicated. Susy's method of organizing and presenting information/data is always strategic and makes it so much easier for the consumer to understand the subject. I highly recommend Susy both for her technical writing skills as well as her great work ethic.
Susan Fiala
Lead Business Systems Analyst
Transamerica
"Susy is a very well respected, very hard worker. She is detail oriented and takes pride in her work. She gets along well with others and is a joy to work with. She would be a great addition to your team.
Sara Beck
Product Support Analyst
Agilon, LLC
"Susy is a great asset to any team as she is prompt with her work, detail oriented and a great team player. She's ambitious, positive and always a pleasure to work with on projects."
Darci Klees
Senior Information Security Analyst
Transamerica
"I have had the opportunity to work with Susy on multiple occasions - from everyday tasks to large projects. Susy is a smart, hard and efficient worker. Given the opportunity, I would choose to work with Susy again."
Christina Graham
Training and Documentation Specialist
TimePayment Corporation
"Susy's great work ethic and excellent documentation/tech writing skills were key for her to excel in her job. Her organizing skills and flexibility to prioritize and plan the completion of her work within deadlines was impeccable. She also did a great job of training the India team on procedure documentation and related projects. She was able to answer their questions and coach them as needed. Her assistance in getting our documentation completed was instrumental in meeting the commitments to our clients. She always managed to complete her assignments on time and we as a team were at 100% Service Level Agreement for our customer consistently because she monitored that metric. She put in extra hours for our team to remain within our SLA goal.
Deepak Balakrishna
Business Relationship Manager
Tata Consultancy Services (TCS)
Former Supervisor
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